Using Technology to Improve Customer Relations

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21.0 Hrs

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(0 Reviews)

English

Last updated

Thu, 16-Mar-2023

Course description

The impact of technology on customer relations and expectations

The different types of customer relationship management (CRM) systems

Using data and analytics to improve customer experience

Implementing chatbots, automation, and other technologies to enhance customer support

What will i learn?

Requirements

Chris Levange

View profile

$7500

Lectures

0

Skill level

Beginner

Expiry period

Lifetime

Certificate

Yes

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